Everyone is great, knowledgeable and friendly. Tom and his paralegals, Melissa, , Megan , and Alyssa are super great people. Shane runs the office. He will be who you meet first as you enter the office. Shane is polite and courteous. He does his best to make one feel comfortable. I highly recommend Northwest Debt Relief for financial guidance. I don’t mind driving the hour south to speak to anyone in the office. Thank you Tom and everyone for your help and professionalism.